General Voucher Terms and Conditions

  • Standard vouchers are valid for three years from date of purchase.

  • Discount vouchers are valid for one month unless otherwise stated.

  • Complimentary vouchers are valid for a month from date of gift/purchase, unless otherwise stated.

    • Limit of one voucher per person

    • Valid for new clients only

    • Spinal Health Week 2024 - to note “SHW24” in the notes section of the Initial Consultation Online booking.

      • Note: you do not need to be in pain to claim a free SHW24 initial consultation assessment.

    • Mini-Mos Family Health Check valid for 12months

      • Please present voucher at reception to claim

  • Unused value may not be refunded.

  • Vouchers are not transferable.

  • Services are subject to availability at time of booking.

  • Should the total spend be more than the value of the gift voucher, the difference must be paid by the person redeeming the voucher.

  • Voucher or Code must be presented at reception for redemption; or written in the notes section of the booking.

  • Voucher cannot be redeemed for cash or products.

  • No change will be given on the unused portion of the voucher.

  • Gift cards or vouchers sold for a particular good or service that is below the market value of the good or service (a genuine discount) is exempt from the standard three year expiry conditions.